MTA Booking Conditions

Booking conditions – Mountain Training Courses 

1. All customers must be registered with Mountain Training for the relevant award prior to attendance on the course and have the correct level of experience as required by Mountain Training recorded in their D-log prior to the start of the course.  Failure to do so may result in your course place being cancelled or you being asked to leave the course. (see clause 4 below for charges) 

1. Summit Up membership – all course members must be registered Roped climbing members at Summit Up and have completed their membership assessment.  There is no charge for this, and it can be done on arrival for the course. 

1. Full payment must be made on booking unless your space is being paid for on invoice by your employer or another organization.  If this is the case the full invoice details will need to be supplied on booking and the invoice will need to be paid in 30 days from issue or prior to the course whichever is sooner. 

1. Cancelations – Mountain Training minimum numbers. If numbers have not reached the required minimum numbers set by Mountain Training 7 days prior to the course starting Summit Up will have to cancel the course to comply with Mountain Trainings regulations.  If we do this, we will either transfer your booking to another course or refund your course fees in full. 

1. Cancelations – Not meeting minimum experience requirements.  

1. If the customer has completed their D-log with their prior experience more than 14 days in advance of the course but it is deemed not to meet the minimum requirements laid out by Mountain Training, then we will contact them to see if the missing experience can be gained in the remaining 2 weeks before the course.  If not, then their place on the course will be cancelled and Summit Up will either transfer their booking free of charge to another course or refund their course fee less a £10 administration fee. 

1. If the customer has completed their D-log with their prior experience less than 14 days in advance of the course but it is deemed not to meet the minimum requirements laid out by Mountain Training then we will contact them to see if the missing experience can be gained in the remaining time before the course.  If not, then their place on the course will be cancelled and Summit Up will either transfer their booking with a £10 administration fee to another course or refund 50% of their course fee. 

1. If the customer has not completed their D-log with their prior experience in advance of the course their place on the course will be cancelled and no refund or transfer will be offered. 

1. Cancellations – by the customer.   

1. If the customer cancels more than 7 days prior to the course.  Summit Up will either transfer their booking to another course or refund their course free of charge 

1. If the customer cancels 7 days or less but more than 48 hours prior to the course.  Summit Up will either transfer their booking to another course fee less a £5 per person administration fee 

1. If the customer cancels 48 hours or less prior to the course.  

1. If this results in the numbers dropping below Mountain Training Minimum numbers and the course having to be cancelled, then no refund will be given, and no transfer made. 

1. If the course is still able to run, then no refund will be given but we will transfer your booking to another course subject to availability. NB a maximum of 2 transfers can be made at any time under this clause.  A 3rd cancelation/transfer request by the customer will result in the booking being cancelled and no refund given. 

1. Cancellations – by Summit Up.  Summit up reserves the right to cancel the course for operational reasons at any time.  If we do this, we will either transfer your booking to another course or refund your course fees in full.