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Party Booking Conditions

Booking conditions – Parties 

  1. Payment – A nonrefundable deposit of 50% of the full booking fees must be made on Booking. The remaining balance must be paid a minimum of 7 days prior to the party. 
  1. Organisers responsibility.  It is the responsibility of the party organiser to ensure that the participants and their parents are informed of the relevant details of activities which will be undertaken in the party and the relevant risks listed below. 
  1. A responsible adult (18 and over) must remain on site throughout the duration of the party.  This adult is welcome to participate but does not have to providing they remain on site for the duration of the session.  
  1. Clip n Climb as any physical activity carries an inherent risk of bumps, bruises and minor injury. There is also a risk that if anyone taking part has any medical condition that it may be made worse by climbing Summit Up. This includes any neck, back, shoulder, hip or knee injury. There is also an increased risk during pregnancy. By participating in Clip ‘n Climb or allowing the children in your care to participate, you acknowledge and accept these risks. If you have any concerns about yourself or any member of your booking group, you must seek advice from a member of staff, if in doubt, do not climb. 
  1. Clip ‘n Climb is a potentially dangerous activity that can lead to serious injury if safety procedures are not followed. All participants must follow all the arena rules stated on the waiver form and any additional safety information provided by arena staff during the safety briefing and within your session. Summit Up cannot be held responsible for any participants acting outside of these rules.  For the safety and well-being of everyone in our centre, anyone ignoring the safety rules may be asked to leave the Clip n Climb. 
  1. GDPR – All data collected is stored in accordance with GDPR our full GDPR information can be found here 
  1. Photography – Customers are welcome to take photos of their group members participating in the activities, Summit Up cannot control what happens to these photos.   From time-to-time Summit Up may take photos and video for use in our promotional materials.  If we are doing this, we will put up signs stating this is happening and inform all participants it is taking place if you do not wish to be included in these please inform a member of staff. 
  1. Numbers –  
  1. The customer can increase (subject to availability) or decrease numbers (subject to minimum numbers) up to 7 days in advance.  There will be no charge for decreasing numbers, a 50% deposit will need to be paid for any increased numbers with the remaining balance being paid alongside the rest of the party balance at least 7 days prior to the party. 
  1. If the customer wishes to change the party numbers less than 7 days in advance of the party, then there will be no refund for any decrease in numbers and an increase in numbers will be subject to availability and charged at full cost at the time of booking. 
  1. Cancelations/postponement by the customer 
  1. If the Customer wishes to cancel the whole party more than 7 days prior to the party date, then they will lose their 50% nonrefundable deposit.  Any payments made to Summit Up above this will be refunded free of charge. 
  1. If the Customer wishes to cancel the whole party less than 7 days prior to the party date, then no refunds will be given, and the customer will be expected to make full payment for the party if they have not already done so. 
  1. If the customer wishes to postpone the whole party more than 7 days prior to their party.  Summit Up will move their party free of charge#.   
  1. If the customer wishes to postpone the whole party less than 7 days prior to the party Summit Up will move their Party# subject to an admin charge of £2 per person. 
  1. Cancelations/Postponement by Summit Up. – Summit up reserves the right to postpone or cancel the session for operational reasons at any time.  Summit Up will move their party# or refund their payments free of charge if this occurs. 

# The party will be moved to another party session subject to availability.  This session must be within 3 months of the original session.  A maximum of 2 changes can be made by the customer after which they will lose their booking, and no refund will be issued.