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Summiteers Climbing Clubs

Booking conditions – Summiteers Climbing Clubs 

  1. Payment – Full payment for the whole term block of sessions should be made on booking.   
  1. Parents –  
  1. All participants and parents must check in with reception at the start of their sessions.   
  1. The parent of Guardian of any children under 8 must always stay in the building during the Summiteers Club session their child is attending.  Parents of children over 8 may leave the building provided up to date emergency contact details have been provided and they inform staff they are doing so. 
  1. All parents must collect their child from the instructor at the end of the session unless they have indicated on booking that they are happy for their child to leave the building unsupervised at the end of the session. 
  1. Due to safety and space considerations parents are asked to stay in the café area during the Summiteers Club sessions and not go into the bouldering or roped climbing areas.   
  1. Clip n Climb, bouldering and climbing as any physical activity carry an inherent risk of bumps, bruises and minor injuries. There is also a risk that if anyone taking part has any medical condition that it may be made worse by climbing at Summit Up. This includes any neck, back, shoulder, hip or knee injury.  By allowing the children in your care to participate in Clip ‘n Climb, climbing or bouldering you acknowledge and accept these risks. If you have any concerns about your child, you must seek advice from a member of staff, if in doubt, they should not climb. 
  1. Clip ‘n Climb, climbing and bouldering are potentially dangerous activities that can lead to serious injury if safety procedures are not followed. All participants must follow all the rules stated on the waiver form and any additional safety information provided by Summit Up staff during the safety briefing and within their session. Summit Up cannot be held responsible for any participants acting outside of these rules.  For the safety and well-being of everyone in our centre, anyone ignoring the safety rules may be asked to leave the activity area. 
  1. GDPR – All data collected is stored in accordance with GDPR our full GDPR information can be found here 
  1. Photography – Customers are welcome to take photos of their group members participating in the activities, Summit Up cannot control what happens to these photos.   From time-to-time Summit Up may take photos and video for use in our promotional materials.  If we are doing this, we will put up signs stating this is happening and inform all participants it is taking place if you do not wish to be included in these please inform a member of staff. 
  1. Missing as session – if your child misses a session during a block no refunds will be given.  It may be possible to transfer to another group at the same level in the same week (Mon-Fri). However, this is subject to availability and is not guaranteed. 
  1. Progressions – once a club member has completed the assessments at the level they are currently booked on to, they will be invited to move up to a session at the next level, subject to availability.  This can happen partway through a block.   There will be no charge for this provided the new session has the same number of sessions left in the block and is charged at the same rate.  There is no requirement for them to move up however they not be able to progress further through the climbing awards if they choose to stay in their original group.  
  1. Cancelations/postponement by the customer 
  1. If the customer wishes to move to another group at any time or cancel more than 7 days before the block of sessions starts.  Summit Up will move their session# or refund their course fee free of charge. 
  1. If the customer wishes to cancel less than 7 days before the block starts or partway through a block, they will be charged pro rata for the next 2 sessions of the block any remaining sessions will then be refunded 
  1. Cancelations/Postponement by Summit Up. – Summit up reserves the right to postpone or cancel the session for operational reasons at any time.  Summit Up will move their session# or refund their payments free of charge if this occurs. 

# The club member will be moved to another group at the same level subject to availability.  Only one move will be allowed per block except when invited to progress to the next group.