We’re looking for an experienced and confident Duty Manager to join the team at Summit Up Climbing Centre, Oldham. You’ll play a key role in the day-to-day running of the Centre, leading the team, maintaining high standards of safety and customer service, and helping deliver a welcoming and enjoyable experience for all our customers.
Summit Up Climbing Centre which opened in Oldham in September 2021 is one of the most exciting facilities of its kind!
Featuring the largest Clip 'n Climb in the north of England, bouldering, roped climbing, soft play and cafe we aim to provide a fantastic experience for people of all ages and abilities.
We are looking for motivated and experienced individuals to join our team as Duty Manager and Climbing Instructors to help with the day to day running of the Centre.
Manage the day to day running of the Centre and resolve any issues that arise.
Support the management team as required.
Ensure the highest levels of customer service and safety are maintained at all times and that Summit Up is well represented.
Take on additional responsibility dependent on experience such as staff training or route setting.
Effectively manage staff.
Instruct to a high standard as required.
Be professional, approachable and friendly at all times.
Be flexible and available to work evenings and weekends as required.
Experience of working in the climbing wall industry.
Hold relevant climbing instructor qualifications.
Excellent verbal, written and organizational skills.
Be a confident team leader with a proven track record.
Ability to use own initiative and solve problems.
Enjoy working as part of a team whilst being an enthusiastic self starter.
Passionate about climbing and awareness of industry trends.
Have an excellent level of instructing experience, across a broad range of ages and abilities.
Have excellent customer service skills.
Experience of route setting.
Hold a CWDI or coaching qualification.
Experience of performing PPE inspections.
Experience of delivering NICAS sessions.
Experience of training staff.
Experience of using an EPoS system.
Knowledge of Clip 'N Climb operations.
The position will be 30 hours a week, and will include evening, weekend and Bank Holiday work. It will be based at Summit Up Climbing Centre, Oldham. There is the possibility of a full time contract for the right candidate.
Competitive salary, annual leave allowance and pension contribution.
Free climbing and cafe discount.
Training and support to help development.
Discounted climbing equipment.
Please send your CV and a covering letter outlining your suitability for the role to [email protected] by close of business on Sunday 13th September.
An immediate start is available for the right candidate.
Closing Date: 13th September
We’re looking for enthusiastic and experienced climbing professionals to join the team at Summit Up Climbing Centre, Oldham. This varied role combines climbing instruction and reception duties, working with a wide range of customers and abilities. You’ll help deliver safe, fun and high-quality sessions while providing excellent customer service.
Your summer adventure could be even more rewarding at Summit Up Climbing!
Join us for an unforgettable Clip 'n Climb session, then simply Tag Us & Win for your chance to receive a FREE Family Clip 'n Climb Ticket every week!!
More Visits. More Rewards. More Summer Fun! This summer, every visit to Summit Up Climbing is even more rewarding. When you visit during the school holidays, every child taking part in Clip 'n Climb or Mini Mountaineers will receive a FREE Summer Passport with their first visit.